Pay By Phone
- Press 1 to make a payment using the automated attendant. If you are calling from a phone number associated with your account, our automated system will recognize you. If you are calling from another number, you will be asked to enter the phone number associated with your account.
- Press 3 to speak to a customer service representative.
Pay By Text/SMS
- First, Register online.
- Once your account is created, click on the drop down arrow next to your name in the top right corner of your account screen and choose “Edit Profile.”
- Under “Contact Info,” enter your cell phone number and click “Verify Number.”
- You will then receive a text with a validation code. Enter that code on the website and click “Validate.”
- The screen will update and a Phone PIN field with appear with a new 4-digit PIN. This is your personal PIN that will be used when making a payment by text or checking your account balance.
- Click “Save Changes” at the bottom of the screen.
- To see your options for communicating with us via text, text “#HELP” to 731-540-4004 (which is the same number you will receive the validation code from). Save this number to your contacts! This information can also be found online by clicking “Pay by Phone/Text Help” on your account screen.
Pay By Mail
Request payment coupons and envelopes from us! If you don’t have them you can still mail payment:
PMB Rentals, LLC
C/O Ibera Bank
P.O. Box 52333
Lafayette, LA 70505-2333
We must receive your payment before or on the due date or a late fee will be incurred.